Responsible Play & Safer Gambling
Why Responsible Play Matters
CraftySpin is a free-to-play social casino. No real-money wins or losses are possible. Even so, excessive play can still impact mood, relationships, study or work. Responsible play means staying in control — of time, virtual budget and emotions — so the experience remains safe and fun.
Core Principles
- Entertainment first — treat the games as a hobby, not a way to make money.
- Set limits — decide how long and how many chips before you start playing.
- No chasing losses — running out of chips is a cue to take a break.
- 18 + — minors should not access gambling content, even when it is virtual.
Practical Tips
- Use a timer — stretch or walk every 30 minutes.
- Avoid playing when angry, stressed or tired.
- Keep a play diary: date, length, chips ±.
- Share your schedule with a friend for accountability.
- Turn off sounds if you feel they keep you playing.
- If you think about real-money gambling — stop and call a helpline.
Tools Available on CraftySpin
- Daily Bonus Limit — one free bonus every 24 h.
- Auto Top-Up — receive +1000 chips automatically when you hit 0.
- Session Reminder — enable pop-ups every 15 / 30 / 60 min in Settings.
- Self-Exclusion — email Support to block your account for 24 h, 7 days, 30 days or permanently.
- Data Export — request your full play history (CSV) any time.
Warning Signs
- Trying to win back lost chips immediately.
- Playing longer than planned.
- Neglecting study, work or relationships.
- Feeling restless or irritable when you can’t play.
- Hiding your play time or chip losses from others.
Help & Support Services (Australia)
Free, confidential and available 24/7 unless noted otherwise:
| Service | Phone / Website |
|---|---|
| Gambling Help Online | 1800 858 858 • gamblinghelponline.org.au |
| Lifeline | 13 11 14 • lifeline.org.au |
| Beyond Blue | 1300 224 636 • beyondblue.org.au |
| 1800 RESPECT (Domestic Violence & Trauma) | 1800 737 732 • 1800respect.org.au |
FAQ
Can I cash out chips?
No. Chips have no monetary value.
Is real-money gambling coming to CraftySpin?
No. The platform will stay 100 % free-to-play.
How can I set a time limit?
Open Settings → Session Reminder → choose 15, 30 or 60 minutes.
How do I delete my account?
Send a request to [email protected]. Data removal takes up to two business days.